by HelpDeskAuthor | Jul 25, 2017 | All Help & Articles, General Help, Guidelines & Changes, How To, Questions & Answers
When you get an error message about the Activity Date and the Date Opened being less than 30 days apart, what does it mean? Note: This error can affect more than 1 account. According to the Fair Debt Collection Practice Act (FDCPA) consumers are allowed 30 days to...
by HelpDeskAuthor | May 31, 2016 | General Help, How To
Paid In Full Is The Right Time A paid in full collection account should always have a date of last payment which is on or before the Date Closed. When Collection Accounts (93 account assigned to internal external collections – Metro 2® Format Code) have been...
by HelpDeskAuthor | May 27, 2016 | General Help, Guidelines & Changes, How To
In 2016, Credit Bureaus started enforcing an updated regulation which affected most collection agencies and other companies. Collection agencies have always been required to ‘Hold’ or age a newly opened collection account for 60 days; 30 days from the date...
by HelpDeskAuthor | May 27, 2016 | General Help, How To
Overview This subject is critical. Backing up your data can literally mean the difference between spending minutes or weeks of recovery time for a broken or crashed computer. So listen up, it’s important! What Is A Backup? A backup is a copy of one or more computer...
