Help Rate This Content
[Average: 0]

Reporters/Data Furnishers of Metro 2 Format Data – On April 9 2016, Experian officially disabled SSL v3 support on their Secure Transport Service(STS). While the Experian STS covers many mechanisims for reporting, this change greatly affects web browser users reporting data with the Experian web interface.

Great Now What?

Don’t panic, for most people I work with, it was just a matter of upgrading their older browsers(mostly Internet Explorer no I am not picking on them).

Next you want to disable or turn off the SSL v3 only, which is located in the respective browsers Options/Settings. SSL v3 is automatically disabled by default in FireFox version 34 and higher however version 36 has been tested and approved by Axway/Experian. Yes an upgraded browser can save you some confusion.

Why The Change?

As new SSL ciphers and technology are released, browsers have to make changes to work with things like secure web pages in order to keep them secured.

If you are COMPUTER CHALLENGED and have been receiving these notification emails from Experian, the first thing to do is upgrade your browser to the latest supported version for your operating system. And if you are still running windows XP? you might be upgrading your OS and computer as well since browser manufacturers are no longer supporting older operating systems.

What is SSL v3?

SSLv3 is an old version of the security system that underlies secure Web transactions and is known as the “Secure Sockets Layer” (SSL) or “Transport Layer Security” (TLS).

To understand why this change in the industry came about, read this article:


BROWSERS THAT SUPPORT NEW SSL or What should I upgrade my browser to?

Browsers for the Administration Tool:

  • Mozilla Firefox 36.x
  • Microsoft Internet Explorer 9, 10, 11 (Compatibility View is not supported)

Browsers for the SecureTransport web clients:

  • Mozilla Firefox 36.x
  • Microsoft Internet Explorer 9, 10, 11 (Compatibility View is not supported)
  • Safari 8.x
  • Google Chrome 41.x

FTP clients:

  • Axway Secure Client 5.8, 6.0, 6.1
  • cURL 7.22
  • FileZilla Client 3.10.x
  • CuteFTP Professiona

NOTES: This is a partial list, you can obtain the full list here:

For extended support, contact your credit bureau.